First Aid Training for Hospitality
Practical first aid training for Gold Coast restaurants, cafes, bars, hotels, and event venues
The Gold Coast hospitality industry operates in high-energy, high-traffic environments where injuries and medical emergencies can happen at any time - burns from kitchen equipment, allergic reactions to food, slips and falls, intoxicated patrons, and guest medical episodes. SKLD Training delivers first aid and CPR training specifically tailored for hospitality teams, with scenarios drawn from real restaurant, bar, hotel, and event environments.
Why Specialised Training Matters
Burns, scalds, and cuts are among the most common kitchen injuries in Australia
Allergic reactions to food can escalate to anaphylaxis rapidly - staff need to know how to respond
Hotels and resorts have a duty of care to guests across the entire property
Bars and nightclubs deal with intoxication, falls, and altercations
Event venues must have trained first aiders for large gatherings
Recommended Courses
Compliance Requirements
- Queensland WHS legislation requires adequate first aid arrangements in all workplaces
- Food service businesses should have staff trained to manage allergic reactions
- Hotels and resorts should have trained first aiders on each shift
- Event venues must comply with first aid requirements for public gatherings
- Liquor-licensed venues have additional duty of care for intoxicated patrons
Scenario-Based Training Examples
- 1Chef suffers a deep laceration from a knife - managing severe bleeding in a kitchen environment
- 2Guest at a restaurant has an anaphylactic reaction to seafood - recognising symptoms and responding
- 3Patron slips on a wet floor and hits their head - managing head injuries and concussion
- 4Kitchen fire causes a burn - managing thermal burns and when to call 000
- 5Hotel guest found unresponsive in their room - CPR and AED response
Frequently Asked Questions
How many first aiders does a restaurant need?
This depends on the number of workers and the risk level. Kitchens are generally considered higher risk. The QLD First Aid Code of Practice provides guidance. We can help assess your specific requirements.
Can you train our team between services?
Yes. We understand hospitality schedules. We can deliver training during morning setup, between lunch and dinner, or on quieter days. We work around your service times.
Do you cover food allergy and anaphylaxis response?
Yes. HLTAID011 includes management of severe allergic reactions. For more in-depth anaphylaxis training, we also offer the standalone asthma and anaphylaxis course.
Can you train hotel staff across multiple departments?
Yes. We can deliver group training for front desk, housekeeping, kitchen, and F&B teams. We can run multiple sessions to cover all departments.
Ready to Train Your Team
Get a quote for onsite first aid training for hospitality on the Gold Coast, groups of 5 or more
Training & assessment delivered on behalf of Allens Training Pty Ltd - RTO 90909